Returns & Exchanges

At Punk Design, we want you to be completely satisfied with your alternative fashion choices, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure that all products remain in their original condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log in to our returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the unworn, unwashed garments in their original packaging, ensuring all gothic accessories and tags are included.

• 3.
  Ship the Package

  Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.